30-Day Extended Warranty
Enjoy an additional 30 days added to your standard 24-month warranty period.
GT Care (Giraffe Tools Care Plan)
Cyber Week Finale
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GT Care extends your standard 24-month warranty by an extra 30 days and provides accidental damage protection, priority support, and overall peace of mind to keep your machine performing at its best.
1. Just one item is needed and additional purchases won’t extend it further.
2. Please note that GT Care works only when purchased with a machine and isn’t valid on its own.
Order $300+
$50
OFF
Code:CyberMonday50off
GT Care for:Grandstorm Retractable Vacuum Cleaner
Free Shipping & Fast Express
2-Year Satisfaction Warranty
30-Day Returns Guarantee
Benefits & Comparison
Advanced 25 Months Protection with GT Care
Standard 2-Year Warranty (Without GT Care)
Free Repairs or Replacements, Including Accessories
Receive one repair or replacement within 25 months, including accessories, at no extra cost.
Free Repair or Replacement, Excluding Accessories
The standard warranty covers one repair or replacement for quality defects within 24 months.
Exclusive Expert Service
Access personalized support from our experts whenever you need it, ensuring faster resolutions to any issues.
Standard Service Response Time
Claims are processed on a standard response basis, with no priority service.
Priority Access, 12-Hour Quick Response
Benefit from priority service with a guaranteed 12-hour response time, so you can get back to work faster.
Original Factory Maintenance
Trust your tools to our certified technicians, who use original factory parts to ensure quality and reliability.
Free Shipping
All machines come with free and fast FedEx delivery.
Free Shipping
All machines come with free and fast FedEx delivery.
30-Day Returns Guarantee
Return unused products within 30 days. Customers are responsible for return shipping costs for non-quality issues.
30-Day Returns Guarantee
Return unused products within 30 days. Customers are responsible for return shipping costs for non-quality issues.
Benefits & Comparison
Advanced 2-Year Protection with GT Care
Standard 2-Year Warranty (Without GT Care)
Two Warranty Events
Receive up to two repairs or replacements within the 24-month period, with no extra cost and no hassle.
Warranty for Quality-Related Issues
The standard warranty covers one repair or replacement in the event of defects in parts or materials within the 24-month period.
Full Parts Coverage
Protects against accidental damage to machine parts or accessories, ensuring your tools remain in optimal condition for extended use.
No Coverage for Accidental Damage
This warranty does not cover accidental damage or misuse-related issues, providing coverage only for manufacturing defects.
Free Two-Way Shipping
Enjoy free shipping both ways for all repairs or replacements, saving you time and money.
Shipping Costs Not Covered
Shipping costs related to warranty repairs or replacements are the responsibility of the customer.
30-Day No-Reason Return
Return for free within 30 days if you're not satisfied, ensuring a worry-free experience.
30-Day Returns Guarantee
Return unused products within 30 days. Customers are responsible for return shipping costs for non-quality issues.
Exclusive Expert Service
Access personalized support from our experts whenever you need it, ensuring faster resolutions to any issues.
Standard Service Response Time
Claims are processed on a standard response basis, with no priority service.
Priority Access, 12-Hour Quick Response
Benefit from priority service with a guaranteed 12-hour response time, so you can get back to work faster.
Original Factory Maintenance
Trust your tools to our certified technicians, who use original factory parts to ensure quality and reliability.
Available Products
Product
GT Care Price
How to obtain service?
01
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The support team will respond within 12 hours to confirm whether the product requires repair or replacement, and will provide further instructions.
03
If repair or replacement is needed, the support team will provide a free shipping label, allowing you to return the equipment or damaged parts.
04
Repair: Depending on the complexity, repairs are typically completed within 7 business days.Replacement: Eligible replacements are usually processed within 5 business days.