Kink-Proof
The G-guiding System utilizes special ceramics technology, resulting in a 400% longer lifespan compared to standard systems.
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• Auto-Retract System, easy hose organization
• DS Trigger Mechanism, longer retraction life
• G-Self-Layering System, say goodbye to kinks
• Shift-lock mechanism, lock hose at any length
• 180° rotating wall-mount, flexible & room-saving
• Adjustable 9-pattern nozzle meets multiple needs
• All-in-one design for easy access and self-storage
A wall-mounted retractable hose reel provides you with a one-stop watering service. Always prepared to use it anywhere, anytime.
Ideal for medium and larger gardens and yards.
• Watering Flowers and Plants
• Garden Irrigation
• Washing Vegetables
• Cleaning Pets
• Minor Cleaning Needs
[Ships Separately] Protect your Hose Reel and prolong its life
We provide Free Shipping for all US orders, with the exception of Hawaii and Alaska.
Giraffe Tools warrants its products against defects in parts and materials for a period of 2 years from the original purchase date.
After purchasing the product, you can extend the warranty for an additional 100 days beyond the original coverage period by registering the product.
We offer our customers the right to return unused products within 30 days of delivery. Customers have the right to cancel the order within 24 hours and before the order is shipped.
We're here to help whenever you need it. Please feel free to contact us:
USA Phone: +1 (833)583-0881 Mon-Fri 9:00AM - 5:00PM (EST)
Email: contact@giraffetools.com
Always ready to go with a light pull, and lock at any length as desired, with no kinks and tangles.
9 adjustable spray modes with a user-friendly ON/OFF control handle for easy water flow management.
Simply give the hose a light pull and it will automatically arrange itself neatly.
Aesthetic wall-mounted hose reel beautifully complements the scenery of any garden.
We accept orders online, 24 hours a day, 7 days a week, and always working to ship your order as quickly as possible. Once your order is placed, you'll receive an order confirmation email. When your order ships, you'll receive a shipping confirmation email with your tracking details.
IMPORTANT SHIPPING CONSIDERATIONS:
Signature upon delivery may be required based on your location.
Hawaii & Alaska: We currently do not offer shipping to Hawaii or Alaska.
SHIPPING TIME:
In the US, in-stock items typically ship within two business days after an order is placed, unless otherwise noted on the product's page. Check out the item's product page for the most up-to-date shipping information.
Delivery times will vary depending on where you live. If you need expedited shipping, please select "Express Shipping" on the checkout page.
SHIPPING METHOD:
Our products are carefully packaged with ease-of-transport and protection in mind. Shipping is offered through FedEx/UPS for products. Once your item ships, you will be emailed a tracking number so you can track your package.
TRACKING YOUR ORDER:
For products purchased in the US, check out the shipping details HERE.
AFTER DELIVERY:
Our products are shipped nearly fully assembled and come with installation instructions, if you have any other needs, feel easy to contact us :)
Return & Refund Policy of www.giraffetools.com
Customers have the right to cancel the order within 24 hours and before the order is shipped. Orders that have been shipped within 24 hours cannot be canceled.
We support 30-day returns on unopened products. You may initiate a return by emailing the reason for your return, your order number GTUSxxxx, and your name to contact@giraffetools.com. If
you request a return for subjective reasons rather than quality issues, you will need to pay the return shipping charges.
Defective/Damaged/Incorrect Items: customer satisfaction is our priority. In the rare event, you receive a defective, damaged, or incorrect item, please contact us at contact@giraffetools.com with order number GTUSxxxx and a video/photo about the problem. We will be in contact with you to address and resolve the issue as quickly as possible. (free replacement and free freight charge, or a full refund, if applicable)
If you are not happy with your purchase, we will accept a return of an unused product within 30 days. Once we receive the returned item, Giraffetools will then give a full refund.
Please allow 1 week for your return to be processed. Refunds will be processed by giraffetools on every Friday. It can then take up to 48 hours for money to credited by the bank into the customer account. Giraffetools will not issue refunds for products purchased through other entities, such as distributors or retail partners. Returned items must be delivered to us unused, in original packaging and in the condition they were received, or they may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery. We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected upon return.
Here you can find the relevant operating instructions for products.
Here you can watch the installation process of the product with step by step detailed instructions.
Yes, the sprinkler can be attached to this hose.
The leader hose is 6ft.
Unfortunately, we are not selling the leader hose presently, but the leader hose is replaceable.
It does retract with water, but it does not retract when the water pressure is high. You can turn the faucet off and open the nozzle to drain it as it retracts.
Yes. It s a standard hose nozzle and can be replaced.
The lengthways distance is 6.93in (176mm) and the widthways distance is 2.677in (68mm). From the center of the width to the center is 68mm, and from the center of the height to the center is 175.5mm.
The leader hose can be changed, but the long hose can't.
The size of the bolt is M8 x 60mm, and the internal diameter of the plug is 9.8mm. The external diameter of the plug is 12mm. If you have another question, you can directly contact us.
Yes, it can be installed on the hardy plank.
The tension of the coil spring can't be loosened because it needs to sustain a 90ft water hose. Please DO NOT try to loosen it because this is very dangerous!
The hybrid blend of polyurethane, PVC, and rubber allows the hybrid hose to be extremely flexible and durable, even in frigid temperatures.
This hose reel does not have a replacement function.
Because of the diameter, the pressure of the 5/8in hose will be stronger than 1/2in hose. However, the pressure of the 1/2'' is still strong.